Privacy Policy
Last updated: March 2026
1. Introduction
Welcome to OWVO. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website.
2. Information We Collect
We collect information that you provide directly to us, including:
- Name, email address, and phone number
- Account credentials
- Payment information
- Location data (with your permission)
- Communications with service providers
- Feedback and reviews
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Connect you with car wash and valet service providers
- Send you technical notices and support messages
- Respond to your comments and questions
- Protect against fraudulent or illegal activity
4. Information Sharing
We may share your information with service providers who perform services on our behalf, such as payment processing, data analysis, and customer service. We do not sell your personal information to third parties.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All payment transactions are encrypted using SSL technology.
6. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt-out of marketing communications
- Withdraw consent at any time
7. Cookies and Tracking
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@owvoapp.com.