Terms of Service
Last updated: March 2026
1. Acceptance of Terms
By accessing or using the OWVO application and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
OWVO is a platform that connects car owners with car wash and valet service providers. We facilitate the booking process but do not directly provide car wash services. The actual services are provided by independent third-party providers.
3. User Accounts
To use certain features of our service, you must create an account. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use
- Be responsible for all activities under your account
4. Booking and Payments
When you book a service through OWVO:
- You agree to pay the listed price for the service selected
- Payments are processed securely through our platform
- Cancellation policies vary by provider and are displayed at booking
- Refunds are handled according to the specific provider's policy
5. User Conduct
You agree not to:
- Use the service for any unlawful purpose
- Harass, abuse, or harm other users or providers
- Submit false or misleading information
- Interfere with the proper functioning of the platform
- Attempt to gain unauthorized access to our systems
6. Service Provider Terms
If you are a car wash or valet service provider using OWVO, you agree to provide services as described, maintain accurate pricing, respond to booking requests promptly, and comply with all applicable laws and regulations.
7. Reviews and Ratings
Users may leave reviews and ratings for service providers. Reviews must be honest, accurate, and based on genuine experiences. We reserve the right to remove reviews that violate our guidelines.
8. Intellectual Property
The OWVO name, logo, and all related content, features, and functionality are owned by OWVO and are protected by copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
OWVO is a platform connecting users with service providers. We are not liable for the quality of services provided by third-party providers, any disputes between users and providers, or any damages arising from the use of services booked through our platform.
10. Indemnification
You agree to indemnify and hold harmless OWVO and its affiliates from any claims, damages, or expenses arising from your use of the service or violation of these terms.
11. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. We will notify users of significant changes via email or through the app. Continued use of the service after changes constitutes acceptance of the new terms.
12. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.
13. Contact Information
If you have any questions about these Terms of Service, please contact us at info@owvoapp.com.